Professional services are referred to as activities that help the business, yet do not deliver a tangible item. For example, information technology is a commercial service that supports various other business services such as shipping, purchasing, and finance. Most businesses today are inclined towards such specialized business services. Contact addresses, phone numbers, user ratings and reviews of B2C and B2B businesses across India. Business Services - Indian and Global Services, Business to Business, B2B Film, Business Services, Indian Film, India Business Comprehensive Services. Vfikr is one of the best professional service providers.
India is becoming extremely competitive and is giving a tough competition to other countries when it comes to providing services. A large number of foreign countries prefer India as their hosting partner for business services, sometimes even preferring to open branch offices.
A business working in an economy does not do so in isolation. Even a business will need some services to function radically. Services that are provided to business organizations for their needs are called business services. Let us take a more detailed form.
Nature and Types of Services
We usually shop with goods. But in a market a customer also purchases services. Everyone from your doctor to your plumber is selling you a service. Let us know in detail about business services and their nature as well as types of services.
Definition of a service "is any intangible product, which is essentially a transaction and is transferred from buyer to seller in exchange for some consideration (or no consideration). Let us take a look at some features of a service.
Intangibility: A service is not a physical product that you can touch or see. A service may be experienced by the buyer or receiver. Also, you cannot judge the quality of service before consumption.
Inconsistency: There can be no proper standardization of services. Even if the service provider remains the same, service quality may vary from time to time.
Inseparability: A unique feature of services is that service and service provider cannot be separated. Unlike goods / products, manufacturing and services consumption cannot be separated by storage.
Storage: The production and consumption of services are not inseparable as storage of services is not possible. Being an intangible transaction, there can never be a list of services.
Characteristics of professional services
Professional services divided into five characteristics are mentioned below.
These are intangible assets, they cannot be touched.
They do not have physical presence
A person can only experience it.
It is important to provide quality service to the customer, so that the customer feels a favorable experience.
Examples: Teaching by teachers, Doctor's treatment for patients etc.
There is no continuity in services like physical products.
Each time the service has to be executed exclusively.
Different customers have different demands and expectations.
Each time the service provider has to modify the service accordingly.
In the case of services, production and consumption occur simultaneously.
If we produce the goods today, it can be sold later.
Services cannot be stored for the future.
It has no physical component.
Demand and supply for service are very close to each other.
Service should be provided to the customer on demand from them.
Example: Mc Donald's Burgers can be stored but tastes can only be experienced. Airways tickets can be stored, travel can be experienced.
Services are provided as per the requirement of the customers.
It involves the involvement of customers in the service delivery process.
What are the types of services?
Following are the types of services:
(1) Business Services
Services used by business enterprises in conducting business activities.
Examples: banking, insurance, storage, communication services, etc.
(2) Social Services
These are voluntarily provided to meet social goals.
Examples: To provide education and health facilities to employees and their family members.
(3) Personal Services
These are not consistent in nature.
Different consumers have different services.
They depend on the customer's preference.
Examples: tourism, restaurants etc.